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CSEA Campaign for Quality Care Gaining Statewide Momentum: What state legislators are saying...

"These individuals perform the same work and have the same responsibilities as their counterparts who work for public facilities and they deserve the same respect, pay and benefits. I am confident that my bill will go a long way in helping to reduce the high employee turnover rate that threatens to undermine the quality of care in our not-for-profit facilities."

State Sen. Nick Spano

Leading prime Senate sponsor of the Quality Care Act

"Parity with their colleagues in the public sector will allow the not-for-profit direct care workers to focus all their energy on providing the best care possible for our residents with developmental disabilities. Given the

amount of public funding that supports these organizations, taxpayers

must know that their money is being used to deliver the highest quality of care possible."

Assembly Member Richard Brodsky

In a statement issued in White Plains

"I am extremely pleased that this years budget strengthens our community- based workforce, including a new, annual Cost of Living Adjustment (COLA) for human service providers for the next three years. However, I will continue the fight, maintaining our vigilance, in order to ensure COLA's and trend factors are dedicated to strengthening the community based workforce through recruitment and retention."

State Sen. Frank Padavan Speaking in New York City

"I am proud to stand with the hard-working New Yorkers who provide help for the most vulnerable among us. Their work with the developmentally disabled is far too important to deny them a competitive wage and livable benefits."

Assembly Member Michael Gianaris Speaking in New York City

"I am committed to assuring that New York State provides the best care for individuals with developmental disabilities in the country. I support CSEA in their efforts to gain a competitive pay schedule that will assist the recruitment and retention of qualified workers for our disabled residents."

Assembly Member William Magnarelli, Speaking in Syracuse

"The least we can do as a state is ensure that you (developmentally disabled caregivers) are respected. While it is difficult to put a price tag on the invaluable services you provide, you all deserve the best benefits, wages and working conditions that we can possibly provide. Indeed, just as you faithfully fulfill your responsibilities to care for those who depend on you, it is our responsibility as a state to care for you."

Assembly Member Joan K. Christensen, Speaking in Syracuse

"I know about the challenges faced by people with special needs, their families and the hard-working men and women who care for them. One of the most important considerations in the care of these unique individuals is the consistency of knowing who will be there that day to help them dress, shower, eat or just share some time and visit. The high turnover rates and low pay which have plagued the field of direct service care for people with disabilities has made it hard to offer them the assurance they need that a caregiver -their caregiver -will be there to help them, day in and day out."

Assembly Member Jeff Brown In a letter of support.

"CSEA members are here today to call attention to the work that workers in not-for-profit facilities do for those with developmental disabilities. These workers provide essential care for the developmentally challenged and they help to improve the quality of life for these patients and their

families. Without their dedication, our community would be lacking many vital services. I have been a strong advocate for the health care community. I remain committed to providing resources in a fiscally sound manner so that we can preserve programs and the quality of care for those with developmental disabilities as well as others."

State Senator John A. DeFrancisco, In a letter of support

"This is a very important government responsibility, and my admiration goes to the workers who work with the consumers and their families. The consumers are individuals in our society who can't lend their voice to themselves to what their best needs are. The families are very involved, but they look to those in elected leadership roles to fulfill the responsibility to be sure that societal resources are there to ensure the quality of care for this very vulnerable population."

Assemblyman Thomas DiNapoli Speaking in Mineola

"We will, as a people, and those of us who represent a government, be judged on how we have treated those amongst us who are the most vulnerable. When it comes to issues involving the developmentally challenged and those who care

for them, the government must ensure continuity of good service, fair pay and fair benefits. Those of us who must protect the most vulnerable must ensure that

they do not have the anxiety of having to worry about massive turnover among those who must care for them, as well as those who care for them must understand that it's in the interests to us as a people to ensure that they are respected and protected."

Assembly Member Charles Lavine Speaking in Mineola

"People are willing to make investments with public money when they see value. They want to know that somebody isn't going to make $150,000 -$250,000 when their direct care workers make $10 or $12 per hour worrying about how to live from paycheck to paycheck... How do I want the caregivers to be treated? It's

with basic respect and dignity and fairness This is a good fight that we should all join in and the government has made a good start, but I think we need to do more."

Sen. John Flanagan Speaking in Mineola

"I believe it was Robert Kennedy who said 'a society can be judged by how it treats its weakest and most vulnerable people.' I think we can be judged by the kind of investment that is being made for the developmentally disabled and a good indication of how the consumers will be treated is how the employees will be treated, so I'm proud to show there is a commitment by the government to make sure these folks are cared for and are treated the way they deserve."

Assembly Member Marc Alessi Speaking in Mineola

"The most important thing we can do is support our direct caregivers because these are the people who can provide the quality of life, love and caring that every developmentally disabled child should have."

Assembly Member Harvey Weisenberg Speaking in Mineola

 "Only the highest standards are acceptable when it comes to caring for people with developmental disabilities. CSEA is defending those standards by insisting on decent wages and benefits at the state's not-for- profit agencies, where staff turnovers threaten to undermine the quality of service provided to patients. I applaud CSEA's campaign to ensure that New York 's developmental care system remains the best in the country."

Assemblyman Joseph D. Morelle Speaking in Rochester

"I commend the CSEA for its ongoing efforts to raise concerns about maintaining quality care standards here in the Rochester area. It is vital that we fight for the rights of not-for-profit employees that provide an immeasurable service to those with developmental disabilities in our community."

Sen. James Alesi

In a letter of support

 NEWS


ALBANY - CSEA - New York 's leading union - is gaining statewide momentum in its campaign for improvements in quality care throughout the developmental disabilities system. State and local elected officials from both political parties have rallied to the cause in public events from one end of the state to the other.

The Quality Care campaign is necessary because of an epidemic in turnover rates -up to 40 percent annually -among frontline employees of many not-for-profit agencies that threaten the long term quality standards of services and care.

"The big issue is maintaining the quality of care throughout the entire system because the individuals with developmental disabilities deserve it" said CSEA President Danny Donohue. " But quality care begins with making sure the people who 'care for the individuals are treated with fairness and respect."

New York's system of care for individuals with developmental disabilities is generally viewed as a model for the nation and CSEA' s relationship with 01\.1RDD is highly regarded as a model for cooperative labor relations. But the seriousness of the employee turnover problem in the not-for-profit agencies, which generally do not have union representation, has raised multiple concerns for the future. Not-for-profit agencies provide an increasingly higher percentage of the overall services to individuals with developmental disabilities in New York . Most of the agencies also receive up to 95 percent of their operating budgets from public funds. Literally millions of taxpayer dollars are at stake because of high turnover.

By contrast more than 16,000 CSEA members provide life skills, medical services and critical continuity of care for nearly 10,000 group home residents of all ages and ability levels, 24/7. Most are employees of the New York State Office of Mental Retardation and Developmental Disabilities (OMRDD). But the union has recently made strong inroads in representing employees in not-for profit agencies. Turnover rates among CSEA-represented employees in the developmental disabilities field are about seven percent.

OMRDD, which oversees the not-for profit agencies in addition to providing direct services itself, has already launched its own initiative to assist not-for-profit providers in improving the health care coverage of their employees. But it does not go far enough in addressing the pay and benefit disparities that result in turnover.

As part of the campaign, CSEA will be advocating for the passage of the Quality Care Act in the New York State Legislature this session to uphold the quality of care for individuals with developmental disabilities. The legislation would require not-for-profit agencies receiving at least 50 percent of their operating funds in public money to better account for their spending priorities and provide baseline standards for employee pay and benefits.

"Fair pay, decent benefits, adequate training, reasonable working conditions and a voice in the worksite cannot be disregarded as important factors in recruiting and retaining a qualified, capable and engaged workforce," CSEA president Danny Donohue said. "These factors are at the heart of maintaining quality care standards."

"CSEA has earned its reputation as New York 's leading union by advocating for our members and the services we deliver," Donohue said. "We know that securing balance and fairness are essential for the future of quality services for the developmentally disabled and we will not back away from that challenge."